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    TDR - Rated Best Online Computer Help for 2017

    As long as your PC, Mac or Linux machine can go online! then we can help you 100% of the time. If you cant get online just call us and we can help you over the phone!
  • Why Can You Trust Us?

    Good question. We use TeamViewer, a world know remote connect client software technology, that is safe and secure. It is a what you see on your screen is what you get in service. You will be able to see every click our technicians perform on your screen.
  • We Speed up your Life

    Fast computers means a fast life, and in today's world we all need our machines as fast as the day we bought them.

Online Computer Help - Remote Tech Support - TDR - RTS

Online Computer Help - Remote Tech Support - TDR - RTS

Contact Us

You can Chat with us, Submit an online computer help request below, or Simply call our 888 Number 888-659-3487 to get your Remote Tech Support Session started

Repair Ticket

Once you have successfully contacted us and we have a mutual understanding of your computer problems, Purchase the Online Repair Ticket for instant help 24/7

Computer Fixed

One of our expert Computer Technicians will remotely connect to your PC and happily solve all of the issues mentioned

Operating Systems Help


Version 7, 8, & 10: We can remotely fix your windows PC issues. Slow Computer? Viruses? No problem for our experts. We will remove your malware, Clean the Trojans and tune-up your system


We are Mac Certified! We handle all Mac related issues quickly and painlessly. We solve the mac problems remotely and you will love our Apple service, They call is Genius Bar Squared!


Are you one of the few people that has a Linux machine? Not that many experts are out there, If you need help with your Debian or RedHat system, Desktop or Shell, We have you covered remotely!

Specialized Plans

Home Users

      ANNUAL PLAN $144.99(up to 3 devices)
    • 24x7 Dedicated Helpline
    • Support upto 2 computers
    • Free 1 Year PC Antivirus
    • Access to Microsoft Certified Technicians
    • Data Recovery Solution
    • 100% Money Back Guarantee

Business User

    ANNUAL PLAN $369.99
  • Server Maintanence
  • Network maintanence
  • Support up to 10 computers
  • Access to Microsoft Certified Server Team
  • Data recovery option
  • 100% Money Back Guarantee
  • Cloud management

Remote Tech Support Ticket Options

Tell us about your Personal Computer problems

All comments and questions are welcome! All Fields are required Please fill all the information below.

Remote Network Devices Help


We Remotely fix your bad WiFi. Yes that's right, Just stay on the phone with our technician in case we lose connectivity. We are able to boost your slow internet issues and configure your WiFi router and cable modem

Printers & Scanners

If you want to install a printer or scanner, or you want advanced help configuring it to work with every one of your machines at home, we can help you with that too! We can setup Printer and scanner sharing or WiFi printing and Scanning

Camera Systems

We can troubleshoot Most common camera security issues remotely, that's right. No one has to physically be there, Our Engineers can walk you through installation and configuration

We can remotely Fix your Laptop or Desktop

We are offering the best online computer help service. We are so easy to use. Just purchase the online help ticket, and download the online client and someone will be connecting to your machine to help you remotely. As long as you have an internet connection, no matter how bad your machine could be we will help you! We will help you remotely with Serious Issues, Common problems, and Help using programs and special features!

We are the computer experts with 15 years supporting global customers, no matter where in the world you are we can help you! Yes this is World Wide Support with the quality of what the USA has to offer in online computer services. We deal with Windows PC, Apple Macintosh, and Linux/Unix systems. We work on laptops, desktops, workstation, servers, and virtual machines.

Remote Tech Support Blog

23 March 2017
We have started to help remote businesses with there Microsoft SQL database replication processes. We have successfully implemented Merge Replication, Transactional Replication and Snapshot Replication. Merge replication requires a unique column for the data and might not be suitable for all custom applications. Also Transactional Replication has the same limitation though it only needs a primary Key in every table. Snapshot replication however is the slowest but replicates the database on a level which is an exact copy of the original database, and does not require any extra columns or primary key restrictions. The specific client wanted replication from their local office to AWS Amazon Web Services server. We were able to open the required ports and configure the replication securely over Access List in the firewall. Mirror replication however was unsuccessful due to problems on the live Database server, troubleshooting it means we have to take the server down, which is not an option for this 99% highly available database.
06 February 2017
We had a strange request, to recover media files from a smashed phone, Luckily the phone was turning on. So we were able to remote into the customers machine and have her physically connect the phone to a computer, then we were able to extract her files from the Samsung s7... At first the phone didn't want to communicate but we installed some special drivers and then it was talking. Customer was happy with the data recovery from her phone.
25 January 2017
Client calls for immediate help as his windows server 2012 halted for some reason, After trying to boot it up in safe mode we realize that it ran out of disk space. main culprit was the Log files! IIS log files, re mediated issue quickly with compression of folder. and was able to boot normally so we can start archiving older files and move things to external USB
24 January 2017
Supported a very good client to install sane software for advanced scanning. Using command line sane-genesys, command scanimage, and trained customer on how to get no LAMP option and how to save the files. Was a great time trying out a new Linux software, configuring and running the scanning software! Scanner is a Canon CanoScan 210 and software ran CLI. Update: Customer Purchased New scanner. And default scanning was on old scanner USB. Issued command scanimage -L to get the new scanner string. and then issued -d option for the new scanner. This started the sane software to work with the new scanner. and it was set as default.
06 February 2006
Many websites are hosted on a shared web hosting server. The main reason is the cost. A shared web hosting server costs a great deal less than a dedicated server. The number of sites on a shared web hosting server can be anywhere from 1500 to 2000 sites. The number of sites on the shared web hosting server will vary due to availability of disk space, allowed bandwidth per site and overall speed. Although shared web hosting is reliable and has minimal problems, there are advantages to host your site(s) on a dedicated server. A dedicated server for your web hosting allows you to have a server solely dedicated to your site(s). In addition, a dedicated server will allow you complete authority to control and administer your server. When and if you decide on a dedicated server for your web hosting, you should have a fair understanding of dedicated servers. Although most dedicated server web hosting providers will provide technical support, you will find it a lot easier if you have the technical expertise to manage the server yourself. However, if you find that you will not be able to manage your server by yourself, opt for a managed dedicated server hosting. This option is especially for those who want to have dedicated web hosting but do not have the required expertise to manage it. This service allows you to have an entire server managed by a specialized hosting company. The cost of a managed dedicated server is quite expensive. Therefore, if you think that you can run and manag...
06 February 2006
Viruses and worms have been around since the dawn of personal computing, and with the immense popularity of the Internet, their means of spreading has made them a bigger problem to users than ever. Fortunately, Anti Virus software is more sophisticated than ever, and by running even the most basic of versions, you can protect your machine from the vast majority of viruses, worms and other sinister applications that plague the Internet. A Firewall is also advisable if you spend a vast amount of time online, though would be considered less essential than Anti Virus software. A Firewall scans all the network traffic coming in and out of your machine, ensuring that there is no unauthorized access from criminals trying to take advantage of security loopholes. There are numerous Anti Virus packages on the market, with some aimed at the casual home user right up to those aimed at a corporate environment. If you just browse the Internet and check your E-Mail, then there is no need to spend an excessive amount on Anti Virus protection, and one of the free solutions will be perfectly adequate. Solutions such as Grisofts AVG are hugely popular, and updates are frequent to ensure you will always be protected against the latest viruses and worms. If you store important documents on your PC, work at home or feel you use the Internet more than average, it may be worth investing in an Internet security package. These will offer you the basic Anti Virus protection, as well as additional feat...
06 February 2006
Open source software is the term given to applications that are made available freely with their source code, allowing users and developers to modify and extend the program to their own requirements. A licensing agreement generally prohibits the software being sold, though the advantage of this is that it remains freely available to the public. Up until recent years, open source software was more associated with the Linux platform, but the successful porting of several applications has prompted more open source development tailored for Windows. There are numerous well-known open source applications, such as Apache HTTP Server and Mozilla Firefox, which are arguably better than many of their expensive paid-for rivals. However, one of the most comprehensive open source projects currently available is OpenOffice, a fully featured office suite developed to run on a variety of different platforms. The OpenOffice suite includes Writer, Impress, Math, Draw, Calc and Base, giving it the ability to handle anything from documents and spreadsheets to databases and presentations. In fact, OpenOffice has the ability to do almost anything you could do using the likes of Sun Star Office or Microsoft Office, neither of which are particularly cheap. OpenOffice uses XML based file formats, allowing you to access documents from any OpenDocument compliant software. Alternatively, if you will be interchanging documents with those more familiar to Microsoft Office, you can save them to more popul...
06 February 2006
There are essentially two types of scanners available; photo and flatbed. Photo scanners are, as the name would imply, designed to digitise prints and are often much smaller devices than their flatbed counterparts. These scanners also often come with additional software to manage and edit your photograph collection. Flatbed scanners are designed to be general purpose, and can normally handle at least A4 documents if not larger. If you’re looking to digitalise a large quantity of old photographs, the ease of use and added convenience of a specialised photo scanner may be more suitable. If you are likely to want to scan a mixture of text documents and images, then a flatbed is the way to go. You can pick up a reasonable scanner for under $150, and whilst image quality won’t be groundbreaking, it will be perfectly adequate for the casual home user. The options available on these budget end models are limited, though most offer the basics and will tailor the scanner settings depending on document type. Moving up towards the $600 mark will get you a model capable of producing professional quality images, though these scanners are often overkill for the casual home user. If you can stretch to around the $250 mark, you can pick up a good quality scanner boasting a high resolution and better colour depth than the budget models. You can also count on better build quality and lower scan speeds, though these will vary from manufacturer to manufacturer. Having come to a decision on budg...
06 February 2006
The first online journal was published in 1994 by a college student, and since then the practice of sharing day-to-day thoughts and opinions has exploded into what we now know as blogging. A blog, or weblog as it was originally known, is the term given to a website which contains regular journal-like entries based on anything from the authors personal life, to politics, sport or world news. These entries may be based entirely on opinions, or may feature images or video, as well as links to external sites or other blogs. In the late 1990’s, there were several services launched allowing the lesser informed Internet community to start their own blog. Popular services included Open Diary and LiveJournal, each of which had several million users within just a few years of their birth. Perhaps the most significant advantage of these services was the ability to reach hundreds of thousands of people across the web via a single portal. Authors could now share their thoughts with the world, which encouraged many to write regular features on their blogs or put their point of view across on world issues. Since 2000, several other major services were launched or updated, allowing users to create profiles and share everything from photographs to video clips and favourite links. Xanga is a perfect example of a service that has evolved to cope with the ever increasing demand of bloggers around the world. For those looking for more power of their web presence, software such as the popular Wor...
06 February 2006
As we discussed in the last article, blogs have become a staple of the internet. Because of their popularity, many companies have offered blogging services over the years. Out of all the services available, two companies have stood the test of time and become the industry standards for blogging. Blogger and Wordpress are currently the most widely used blogging platforms. Whether you are a professional blogger or brand new to the blogging medium, chances are you are using one of these two platforms. Although Blogger and Wordpress are the most popular blogging platforms, each one has its own unique strengths and weaknesses. Because of this, neither service has established complete dominance in the blogging realm. Although hardcore enthusiasts will highlight only the positive aspects of the platform they support, it is important to also take the weaknesses of each platform into account. By analyzing each platform, you can choose the service which best fits your blogging needs. Blogger, which was bought by Google in 2002, is the most well-known of the two platforms. A Blogger blog can be hosted for free on a .Blogspot domain or on any paid domain. The biggest advantage of a .Blogspot blog is how easily it is crawled by Google’s spiders. This can benefit a blog’s ranking within Google, as well as its ability to display targeted AdSense ads. Regardless of what domain you host a Blogger blog on, the template is the feature that makes Blogger unique. Although there are plenty of pre...
06 February 2006
Wireless home networks are a very popular networking option. Because they minimize the amount of wires and connections, a wireless home network is perfect for a household with a mix of computers and laptops. This kind of network makes it possible for one person to work on a desktop in the office, while someone else catches up on the latest news and gossip from Yahoo on their laptop by the pool. Setting up a wireless network is probably much less complicated than you might think. Whether you use Windows, Apple or a combination of the two, the first step in creating a wireless home network is buying a wireless router. A wireless router works like any other router, allowing multiple computers to function from one internet connection. However, a wireless router eliminates the need for the clutter and confusion of multiple cables and cords. Most new wireless routers run on the 802.11g wireless standard, which allows them to deliver data at a much faster rate than the previous standard. However, they are still compatible with 802.11b products. When selecting a wireless router, there are a few important factors to look for. The first is the range of the router. Most routers provide between one hundred and two hundred feet of wireless access. The next consideration is cross product compatibility. If you are planning on running a wireless network with a mixture of Macs and PCs, make sure to purchase a router that can handle this task. Finally, you need to consider how devices will be...
06 February 2006
Although it may seem like a minor detail, choosing a domain name is an extremely important factor in creating and maintaining a successful web site. If you do not take the time to properly select a domain name, you are setting yourself up for many problems and headaches in the future. When selecting a domain name, there are several major points to consider. The first and most basic consideration is choosing a domain name that is easy for visitors to remember. By selecting a domain name that is easy to remember, you will ensure that visitors will be able to return to your site without any trouble. Although there is no standard formula for picking a domain name that is easy to remember, there are a few guidelines that can help you out. A domain name should never be extremely short or long. Depending on the purpose of your site, the domain could a single name or a phrase of several words. Additionally, you should try to select a domain without any dashes or other symbols. Although it might seem that a dash makes your site easier to remember, studies have proven that web surfers have a hard time remembering to type a dash. Finally, try to find a .com domain that i available. Although a .com domain is not necessarily better in the eyes of search engines, you will inevitably lose traffic if you select something like .net or .biz. People get so used to typing in .com that it may be hard for them to remember to type in a different ending. In addition to choosing a domain name that i...
06 February 2006
It has been almost nine years since google.com was registered as a domain, and in that time period, Google has transformed from an experimental search engine to one of the largest companies in the world. During this time, not only has Google become a global presence, they have also become much more than a search engine. Google’s current ventures include everything from AdSense advertising to the possible Pay Pal killer, Google Wallet. Additionally, many people are unaware of the full capabilities of Google. This article will focus on some of the best utilities and tools that Google has to offer. Google offers some of the best tools available for finding information on the internet. One of the most popular and widely used features of Google is its image search. Google Images allows you to enter a search term, such as “dogs,” and then Google will find the most relevant images. Google will display these images as thumbnails, and you can easily view the picture by itself or in the context of a web page. Building on this concept, Google has recently introduced a video search. Google Video allows you to search for television shows, movies or home videos, and then download the video. Depending on the type of video, it can be downloaded for free or a small price. If you need to find an address or get driving directions for a trip, Google provides a comprehensive address directory and map program. Rivaling sites like MapQuest and Yahoo Maps, Google’s Local and Maps applications have ...
06 February 2005
Creating user accounts is a good way to improve the security of your PC, as well as manage what different users have access to on your machine. For instance, it may not be wise to allow a young family member access to system files and settings. After all, they only need to find Control Panel and you could find yourself having all sorts of problems! If you set up your machine yourself, you may already have User Accounts for each family member. However, adding a new account or modifying the permissions of an existing one is relatively straight forward. To create a new user, go to Start – Settings – Control Panel – User Accounts, then select Create a new account. Fill in name and password as required, then click next. Here, you need to select the type of account you wish the user to have. The safest option is Restricted User, whereby the user can save documents and use the machine normally, but cannot make changes to system files, install any applications or view other users documents. Alternatively, if the user you are creating the account for is trusted and knows their way around a PC, the Standard or Power User option may be more appropriate. Users in this group have permission to install and uninstall applications, add new hardware, run legacy applications and so forth. The only real restriction with this group is the inability to read other users documents. The Administrator group is completely unrestricted, so it is wise to only give these permissions to users who require...