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    TDR - Rated Best Online Computer Help for 2017

    As long as your PC, Mac or Linux machine can go online! then we can help you 100% of the time. If you cant get online just call us and we can help you over the phone!
  • Why Can You Trust Us?

    Good question. We use TeamViewer, a world know remote connect client software technology, that is safe and secure. It is a what you see on your screen is what you get in service. You will be able to see every click our technicians perform on your screen.
  • We Speed up your Life

    Fast computers means a fast life, and in today's world we all need our machines as fast as the day we bought them.

Online Computer Help - Remote Tech Support - TDR - RTS

Online Computer Help - Remote Tech Support - TDR - RTS

Contact Us

You can Chat with us, Submit an online computer help request below, or Simply call our 888 Number 888-659-3487 to get your Remote Tech Support Session started

Repair Ticket

Once you have successfully contacted us and we have a mutual understanding of your computer problems, Purchase the Online Repair Ticket for instant help 24/7

Computer Fixed

One of our expert Computer Technicians will remotely connect to your PC and happily solve all of the issues mentioned

Operating Systems Help


Version 7, 8, & 10: We can remotely fix your windows PC issues. Slow Computer? Viruses? No problem for our experts. We will remove your malware, Clean the Trojans and tune-up your system


We are Mac Certified! We handle all Mac related issues quickly and painlessly. We solve the mac problems remotely and you will love our Apple service, They call is Genius Bar Squared!


Are you one of the few people that has a Linux machine? Not that many experts are out there, If you need help with your Debian or RedHat system, Desktop or Shell, We have you covered remotely!

Specialized Plans

Home Users

      ANNUAL PLAN $144.99(up to 3 devices)
    • 24x7 Dedicated Helpline
    • Support upto 2 computers
    • Free 1 Year PC Antivirus
    • Access to Microsoft Certified Technicians
    • Data Recovery Solution
    • 100% Money Back Guarantee

Business User

    ANNUAL PLAN $369.99
  • Server Maintanence
  • Network maintanence
  • Support up to 10 computers
  • Access to Microsoft Certified Server Team
  • Data recovery option
  • 100% Money Back Guarantee
  • Cloud management

Remote Tech Support Ticket Options

Tell us about your Personal Computer problems

All comments and questions are welcome! All Fields are required Please fill all the information below.

Remote Network Devices Help


We Remotely fix your bad WiFi. Yes that's right, Just stay on the phone with our technician in case we lose connectivity. We are able to boost your slow internet issues and configure your WiFi router and cable modem

Printers & Scanners

If you want to install a printer or scanner, or you want advanced help configuring it to work with every one of your machines at home, we can help you with that too! We can setup Printer and scanner sharing or WiFi printing and Scanning

Camera Systems

We can troubleshoot Most common camera security issues remotely, that's right. No one has to physically be there, Our Engineers can walk you through installation and configuration

We can remotely Fix your Laptop or Desktop

We are offering the best online computer help service. We are so easy to use. Just purchase the online help ticket, and download the online client and someone will be connecting to your machine to help you remotely. As long as you have an internet connection, no matter how bad your machine could be we will help you! We will help you remotely with Serious Issues, Common problems, and Help using programs and special features!

We are the computer experts with 15 years supporting global customers, no matter where in the world you are we can help you! Yes this is World Wide Support with the quality of what the USA has to offer in online computer services. We deal with Windows PC, Apple Macintosh, and Linux/Unix systems. We work on laptops, desktops, workstation, servers, and virtual machines.

Remote Tech Support Blog

06 February 2017
We had a strange request, to recover media files from a smashed phone, Luckily the phone was turning on. So we were able to remote into the customers machine and have her physically connect the phone to a computer, then we were able to extract her files from the Samsung s7... At first the phone didn't want to communicate but we installed some special drivers and then it was talking. Customer was happy with the data recovery from her phone.
25 January 2017
Client calls for immediate help as his windows server 2012 halted for some reason, After trying to boot it up in safe mode we realize that it ran out of disk space. main culprit was the Log files! IIS log files, re mediated issue quickly with compression of folder. and was able to boot normally so we can start archiving older files and move things to external USB
24 January 2017
Supported a very good client to install sane software for advanced scanning. Using command line sane-genesys, command scanimage, and trained customer on how to get no LAMP option and how to save the files. Was a great time trying out a new Linux software, configuring and running the scanning software! Scanner is a Canon CanoScan 210 and software ran CLI. Update: Customer Purchased New scanner. And default scanning was on old scanner USB. Issued command scanimage -L to get the new scanner string. and then issued -d option for the new scanner. This started the sane software to work with the new scanner. and it was set as default.
06 February 2006
Many websites are hosted on a shared web hosting server. The main reason is the cost. A shared web hosting server costs a great deal less than a dedicated server. The number of sites on a shared web hosting server can be anywhere from 1500 to 2000 sites. The number of sites on the shared web hosting server will vary due to availability of disk space, allowed bandwidth per site and overall speed. Although shared web hosting is reliable and has minimal problems, there are advantages to host your site(s) on a dedicated server. A dedicated server for your web hosting allows you to have a server solely dedicated to your site(s). In addition, a dedicated server will allow you complete authority to control and administer your server. When and if you decide on a dedicated server for your web hosting, you should have a fair understanding of dedicated servers. Although most dedicated server web hosting providers will provide technical support, you will find it a lot easier if you have the technical expertise to manage the server yourself. However, if you find that you will not be able to manage your server by yourself, opt for a managed dedicated server hosting. This option is especially for those who want to have dedicated web hosting but do not have the required expertise to manage it. This service allows you to have an entire server managed by a specialized hosting company. The cost of a managed dedicated server is quite expensive. Therefore, if you think that you can run and manag...
06 February 2006
Viruses and worms have been around since the dawn of personal computing, and with the immense popularity of the Internet, their means of spreading has made them a bigger problem to users than ever. Fortunately, Anti Virus software is more sophisticated than ever, and by running even the most basic of versions, you can protect your machine from the vast majority of viruses, worms and other sinister applications that plague the Internet. A Firewall is also advisable if you spend a vast amount of time online, though would be considered less essential than Anti Virus software. A Firewall scans all the network traffic coming in and out of your machine, ensuring that there is no unauthorized access from criminals trying to take advantage of security loopholes. There are numerous Anti Virus packages on the market, with some aimed at the casual home user right up to those aimed at a corporate environment. If you just browse the Internet and check your E-Mail, then there is no need to spend an excessive amount on Anti Virus protection, and one of the free solutions will be perfectly adequate. Solutions such as Grisofts AVG are hugely popular, and updates are frequent to ensure you will always be protected against the latest viruses and worms. If you store important documents on your PC, work at home or feel you use the Internet more than average, it may be worth investing in an Internet security package. These will offer you the basic Anti Virus protection, as well as additional feat...
06 February 2006
Open source software is the term given to applications that are made available freely with their source code, allowing users and developers to modify and extend the program to their own requirements. A licensing agreement generally prohibits the software being sold, though the advantage of this is that it remains freely available to the public. Up until recent years, open source software was more associated with the Linux platform, but the successful porting of several applications has prompted more open source development tailored for Windows. There are numerous well-known open source applications, such as Apache HTTP Server and Mozilla Firefox, which are arguably better than many of their expensive paid-for rivals. However, one of the most comprehensive open source projects currently available is OpenOffice, a fully featured office suite developed to run on a variety of different platforms. The OpenOffice suite includes Writer, Impress, Math, Draw, Calc and Base, giving it the ability to handle anything from documents and spreadsheets to databases and presentations. In fact, OpenOffice has the ability to do almost anything you could do using the likes of Sun Star Office or Microsoft Office, neither of which are particularly cheap. OpenOffice uses XML based file formats, allowing you to access documents from any OpenDocument compliant software. Alternatively, if you will be interchanging documents with those more familiar to Microsoft Office, you can save them to more popul...
06 February 2006
There are essentially two types of scanners available; photo and flatbed. Photo scanners are, as the name would imply, designed to digitise prints and are often much smaller devices than their flatbed counterparts. These scanners also often come with additional software to manage and edit your photograph collection. Flatbed scanners are designed to be general purpose, and can normally handle at least A4 documents if not larger. If you’re looking to digitalise a large quantity of old photographs, the ease of use and added convenience of a specialised photo scanner may be more suitable. If you are likely to want to scan a mixture of text documents and images, then a flatbed is the way to go. You can pick up a reasonable scanner for under $150, and whilst image quality won’t be groundbreaking, it will be perfectly adequate for the casual home user. The options available on these budget end models are limited, though most offer the basics and will tailor the scanner settings depending on document type. Moving up towards the $600 mark will get you a model capable of producing professional quality images, though these scanners are often overkill for the casual home user. If you can stretch to around the $250 mark, you can pick up a good quality scanner boasting a high resolution and better colour depth than the budget models. You can also count on better build quality and lower scan speeds, though these will vary from manufacturer to manufacturer. Having come to a decision on budg...
06 February 2006
The first online journal was published in 1994 by a college student, and since then the practice of sharing day-to-day thoughts and opinions has exploded into what we now know as blogging. A blog, or weblog as it was originally known, is the term given to a website which contains regular journal-like entries based on anything from the authors personal life, to politics, sport or world news. These entries may be based entirely on opinions, or may feature images or video, as well as links to external sites or other blogs. In the late 1990’s, there were several services launched allowing the lesser informed Internet community to start their own blog. Popular services included Open Diary and LiveJournal, each of which had several million users within just a few years of their birth. Perhaps the most significant advantage of these services was the ability to reach hundreds of thousands of people across the web via a single portal. Authors could now share their thoughts with the world, which encouraged many to write regular features on their blogs or put their point of view across on world issues. Since 2000, several other major services were launched or updated, allowing users to create profiles and share everything from photographs to video clips and favourite links. Xanga is a perfect example of a service that has evolved to cope with the ever increasing demand of bloggers around the world. For those looking for more power of their web presence, software such as the popular Wor...