If you can download and install our client! then you can get the remote support right away. That's right If we can connect to it, you are guaranteed to have a fixed computer! We have seen it all folks, from viruses, to hidden windows, to bad drivers and software, malware, ransom-ware, antivirus solutions, All operating systems.
No PC problem is too small or too big for us to handle
Serious Issues
- Viruses
- Malware
- Ransom-ware
- Trojans
- Corrupt Windows / OSX installs
- Spyware
- Hack attacks
Common Issues
- printer installs
- printer networking
- networking issues
- Driver installs and upgrades
- Software installs and upgrades
- Windows Upgrades
- OSX Upgrades
We can also help you troubleshoot Software packages remotely:
- Microsoft Office (excel/ word/ powerpoint) 2003 2007 2010 2013 2016
- Quickbooks
- Internet Explorer / Chrome / Firefox
- Social media usage ( Facebook / Twitter / LinkedIn / etc...)
Advanced Server Remote Support (linux / windows server / mac server):
- DHCP (IP reservations and leasing)
- DNS (name lookup)
- TCP/IP (firewall / routing)
- TELNET
- SMTP (MAIL)
- HTTPS (SSL openSSL)
- VMWARE
- AWS EC2
- Debian etch -> wheezy
- RHEL 5 -> 7
Tech Device Repair provides all hardware repair, however we are experts in all software issues, so much that we are offering to you the chance to get remote tech support from us on an on call basis or for a monthly fee. TDR - RTS is the world leading remote online pc help provider in the USA, and accross the globe. We utilize some of today's leading techniques and most secure channels to access and service your machine. When it comes to troubleshooting we will be the ones to provide you the low level and high level troubleshooting, we will fix your issues and teach you how to prevent it from happening in the future. That's our motto here at TDR, we repair and we teach!
https://www.youtube.com/watch?v=_gNhC4UTLnA
